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Experience
Experienced
About the role
You will own and govern the enterprise middleware and integration ecosystem at StarHub, providing a common technology umbrella for integrations connecting BTS and non-BTS systems. The role ensures integrations are designed, delivered and operated through secure, scalable and reusable enterprise patterns, with clear ownership across their full lifecycle. It provides product ownership and governance for middleware, integration, orchestration and automation platforms, including Workato, UiPath and future approved enterprise integration technologies.
What you'll do
Own the enterprise middleware and integration platform portfolio across BTS and the wider StarHub technology ecosystem.
Establish clear platform ownership, governance and operating standards for middleware, integration, orchestration and automation capabilities.
Ensure integrations across BTS and non-BTS systems are visible, governed and managed under a common enterprise framework.
Drive adoption of reusable integration patterns to reduce duplication, manual effort, unmanaged interfaces and point-to-point solutions.
Define platform roadmaps, investment priorities and lifecycle strategies aligned with StarHub's modernisation, automation and AI agenda.
Partner with application, architecture, data, infrastructure, identity, cybersecurity and service management teams to enable secure and resilient integration.
Optimise platform utilisation, licensing, vendor performance and total cost of ownership.
Own the product lifecycle for enterprise middleware, integration, orchestration and automation platforms, including Workato, UiPath and other approved technologies.
Maintain an enterprise view of middleware platforms, major interfaces, workflows, automations and dependencies.
Ensure platforms remain fit-for-purpose, scalable, supported, secure and aligned to target architecture.
Establish clear service ownership, support models and lifecycle controls for critical integration capabilities.
Establish enterprise standards and guardrails for APIs, application-to-application integration, workflow orchestration, event-driven integration and automation.
Define decision principles for the use of middleware, native application integration, APIs, RPA and workflow automation.
Govern new integration demand to prevent uncontrolled point-to-point development, duplicated tooling and technology sprawl.
Drive reuse of approved APIs, connectors, integration patterns and automation components.
Ensure designs comply with architecture, cybersecurity, identity, data protection, resilience and operational support requirements.
Provide the governance umbrella for integrations across BTS domains and integrations originating outside BTS that connect into BTS-managed platforms.
Support cross-domain integration across Finance, People, Productivity, Identity, Data, Customer and other enterprise technology domains.
Identify integration ownership gaps and establish accountable owners for in
Requirements
7-10 years of experience in enterprise integration, middleware, automation, product management or technology transformation
Proven experience managing enterprise integration or automation platforms in a complex organisation
Strong understanding of APIs, middleware, workflow orchestration, event-driven integration, system-to-system connectivity and RPA
Experience with platforms such as Workato, UiPath, MuleSoft, Boomi, ServiceNow IntegrationHub or equivalent
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