Full-timeLogistics & delivery· Posted 1 Oct

Project Logistics Customer Excellence Specialist

Kuehne+NagelFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

You will join the Customer Excellence team at a global logistics company, supporting the transport of orders and keeping customers informed. The role suits someone organised and detail-focused who enjoys coordinating with different teams and solving problems.

What you'll do

Arrange shipment handling independently, including heavy lift and oversized cargo, by air, sea, barge or charter, meeting key performance indicators
Keep all systems updated promptly and maintain accurate data quality
Produce documentation such as import and export declarations, customs clearance and MES declarations accurately and on time
Prepare spot quotations and tender document data, and support commercial activities

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Handle local service tasks and administration such as trucking, warehousing, hub operations and cargo surveys

Complete file administration including documentation, billing, vendor invoice and ebill acknowledgement, and weekly forwarding sub-ledger

Take corrective action or alert the relevant person or office to stop customer complaints recurring

Report incidents and hazards following the relevant working instructions

Good to know

Global exposure with a presence in over 100 countries
People-centric culture where your voice matters
Learning and development through training and career pathways
Innovation and sustainability focus
Rewards and recognition for performance and potential

Requirements

Able to arrange shipment handling independently, including heavy lift and oversized cargo
Experience with air, sea, barge and charter transport arrangements
Able to maintain accurate data and keep systems up to date
Able to produce import/export declarations, customs clearance and MES declarations
Able to prepare spot quotations and tender document data
Able to handle local services administration such as trucking, warehousing and cargo surveys

Benefits

Global exposure with a presence in over 100 countries
People-centric culture where your voice matters
Learning and development through world-class training and career pathways
Innovation and sustainability focus
Rewards and recognition for passion, performance and potential

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Kuehne+Nagel

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Project Logistics Customer Excellence Specialist

About the role

What you'll do

Good to know

Requirements

Benefits

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