Full-timeFinance & accounting· Posted 1 Oct

Relationship Manager, Priority Clients

Standard CharteredFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role focuses on growing the Priority Clients segment by acquiring new business and strengthening existing customer ties to meet service standards. You will work with product managers and sales team managers, conducting financial profiling sessions and market updates for high-net-worth individuals. It suits someone with consumer banking product knowledge and a consultative sales approach.

What you'll do

Conduct professional consultative financial analysis and profiling sessions with customers to address their financial needs and objectives
Deepen customer relationships by sharing regular market information and trend analysis on local and international financial products

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Work with the PB team manager, branch manager or PTL to draw up monthly plans for hitting or exceeding sales targets and acquisition goals

Take part in marketing and promotional activities for customer acquisition

Source and call on individual prospects

Provide quality and efficient after-sales services

Manage anti-attrition and retention of clients

Organise and conduct sales presentations to groups, clubs, associations, companies and other organisations

Solicit referrals from other parts of the bank, such as relationship managers from C&I and staff

Comply with all applicable money laundering prevention procedures and report any suspicious activity to the Transaction Monitoring Unit

Ensure compliance with all regulations and controls set by the bank and external regulatory authorities

Good to know

Flexible working options are available based around home and office locations, with flexible working patterns
Time-off includes annual leave, parental/maternity leave (20 weeks), sabbatical (up to 12 months) and volunteering leave (3 days), with a minimum of 30 days combined annual and public holiday
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits in some locations
Wellbeing support through Unmind, development courses, global Employee Assistance Programme, sick leave, mental health first-aiders and self-help toolkits
Continuous learning culture with opportunities to reskill, upskill and access physical, virtual and digital learning

Requirements

RNF & CFMAS Certificates
Client acquisition experience
Account management experience with high-net-worth individuals
Technical knowledge and expertise in consumer banking products such as Treasury, Equities, Funds and Insurance

Benefits

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential

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Standard Chartered

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Relationship Manager, Priority Clients

About the role

What you'll do

Good to know

Requirements

Benefits

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