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Experience
Some experience
About the role
The Duke–NUS Centre for Outbreak Preparedness is hiring a digital health officer to support user experience, system testing and refinement with country partners in ASEAN. You will work with the Asia Pathogen Genomics Initiative and the PathGen.ai platform, linking genomic insights to geospatial information for public health decision support. This role suits someone with applied research and technical delivery experience who can work across research, engineering and public health teams.
What you'll do
Develop formative readiness assessments with country partners, including stakeholder interviews, workflow mapping, and documentation of infrastructure, data flows and governance context.
Research Fellow / Senior Research Fellow - Digital Health (User Experience) job at Duke-NUS Medical School, Outram | WorkJio
Design and conduct user research during platform testing, including usability testing, structured interviews and narrative walkthrough sessions with laboratory, epidemiology, programme and policy end-users.
Administer and analyse structured feedback instruments (e.g. usability, workload and technology-adoption measures) and synthesise findings into clear, prioritised recommendations.
Work hands-on with the technical/engineering team to translate user research and evaluation findings into concrete platform refinements from specification through to prototyping, testing and validation.
Contribute directly to iterative development or configuration of platform components in response to user research findings, working within the engineering codebase or tooling where appropriate.
Support human-AI evaluation activities, including coordination of expert review sessions and structured comparison of platform outputs against expert judgement.
Maintain clear, well-documented records of user research findings, iteration decisions and platform changes, to support scientific reporting, reproducibility and country partner transparency.
Contribute to country partner engagement, including preparing materials, coordinating in-country or virtual sessions, and building trusted working relationships with partner institution staff.
Contribute to technical reports, manuscripts, presentations and other dissemination outputs arising from user research and evaluation findings.
Good to know
Location: Outram Campus, Singapore.
Appointment level will be commensurate with qualifications and experience.
Candidates with substantial applied research/practice experience and evidence of teaching, mentorship or capacity development may be considered for faculty position in the School.
Only shortlisted candidates will be notified.
Requirements
A combined Medical and Masters (or equivalent clinical and public health qualification) or PhD equivalent qualification in a relevant field such as digital health, public health, information systems, or a closely related discipline.
At least 3 years of post-degree experience supporting implementation of digital health/technological innovations in health or related sectors.
Track record in conducting user-research and evaluation (e.g. usability testing, structured interviews, development of standardised instruments for usability, workload or technology adoption).
Hands-on technical experience (e.g. platform/system deployment, data engineering, or direct experience working with technical teams/software developers) to translate research findings into actionable technical specifications.
Strong written and verbal communication skills to engage with a range of stakeholders and multi-disciplinary technical teams.
Ability to translate research findings into clear, actionable recommendations for both technical and non-technical audiences.
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