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Work mode
On-site
Experience
Some experience
About the role
Join the Risk Services team as a Digital, Technology & Transformation Consultant, working on business, technology, data, digital, infrastructure, cybersecurity and operational initiatives that support organisational goals. You will collaborate with cross-functional stakeholders to design, implement, operate, support and continuously improve digital products, enterprise platforms, business processes, technology solutions and customer experiences. This role suits someone with a relevant degree and experience in one or more technology or transformation specialisms.
What you'll do
Engage stakeholders to understand business objectives, operational challenges and user needs
Gather, analyse and document business, functional and technical requirements
Facilitate workshops, meetings and discussions with business and technical teams
Provide recommendations to improve business performance, operational efficiency and user experience
Communicate project status, risks, issues and recommendations to stakeholders
Support the design, development, implementation, testing, deployment and maintenance of digital solutions and enterprise systems
Contribute to product roadmaps, project plans and delivery schedules
Ensure solutions align with business requirements, organisational standards and enterprise architecture principles
Participate in Agile delivery activities including sprint planning, reviews, retrospectives and backlog refinement
Support continuous improvement initiatives throughout the solution lifecycle
Develop, configure, integrate, support and maintain applications, systems, platforms and infrastructure
Monitor application, platform, network, database and infrastructure performance
Troubleshoot incidents and perform root cause analysis to resolve technical issues
Support release, deployment, change, incident and problem management processes
Ensure system reliability, availability, scalability and maintainability
Support data collection, integration, management, analysis and reporting activities
Ensure data quality, integrity, security and governance compliance
Develop insights, dashboards, reports, analytics models or data solutions to support decision-making
Collaborate with stakeholders to identify opportunities for data-driven improvements
Participate in user research, service design, process analysis and customer journey mapping activities
Design and improve products, interfaces, services and business processes
Support accessibility, usability and customer experience standards
Incorporate user feedback into solution enhancements
Support digital transformation, modernisation, automation and process improvement initiatives
Manage assigned project deliverables, timelines and dependencies
Identify, assess and mitigate delivery risks and issues
Drive adoption of new technologies, processes and ways of working
Contribute to organisational change management activities
Good to know
Based in Singapo
Requirements
Bachelor's degree in Information Technology, Computer Science, Engineering, Business, Data Science, Information Systems or a related discipline
Relevant experience in at least one of: software engineering, data and analytics, cloud and infrastructure, cybersecurity, business analysis, product management, project management, UX/UI and service design, technology operations or business transformation
Relevant professional certifications may be advantageous depending on specialisation
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