Full-timeTech & engineering· Posted 1 Oct

Senior Associate/AVP, SRE Operate, Site Reliability Engineering, Technology

DBS BankFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

EWDTExpoDBS Asia Hub

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role sits within the Site Reliability Engineering team, focused on keeping production services running smoothly for a large-scale enterprise. You will act as the first responder for incidents and service disruptions, working within a structured operations environment. It suits someone with solid technology operations experience who is comfortable with shift work and on-call duties.

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What you'll do

Act as first line of support when production incidents and service disruptions occur.
Carry out recovery steps using approved SOPs, runbooks, and automated recovery tools.
Make sure operational alerts and incidents are acknowledged and handled within defined SLAs.
Take an active part in major incident management to reduce business impact.
Build enough domain knowledge to support several applications and services across assigned domains.
Push for adherence to operational procedures, governance standards, and risk controls.
Help with operational reporting, service reviews, and continuous improvement efforts.
Encourage a culture of ownership, accountability, and operational discipline.
Join knowledge sharing, cross-training, and capability development programmes.

Requirements

At least 5 years in application support, production support, command centre operations, service operations, or similar technology operations roles.
Experience supporting mission-critical applications in a large-scale enterprise setting.
Willing to work shifts, weekends, public holidays, or on-call rotations.
Knowledge of Linux, Unix, databases, middleware, or cloud technologies.
Strong grasp of IT Service Management disciplines such as Incident, Problem, Change, and Service Request Management.
Experience with application monitoring, observability, and operational tooling.

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Senior Associate/AVP, SRE Operate, Site Reliability Engineering, Technology

About the role

What you'll do

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Requirements

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