Full-timeOther· Posted 24 Sept

Senior Designer, Judiciary

GovTech SingaporeFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role sits with GovTech, working closely with the Singapore Judiciary to improve how people understand, navigate and take part in the justice system. You will partner with judges, court staff, lawyers, policy and technology teams, and members of the public to find where barriers exist and design better ways to interact with the Courts. It suits an experienced designer who enjoys complex, high-stakes problems and wants to shape how justice is delivered.

What you'll do

Research how members of the public, self-represented persons and legal professionals experience the justice system, identifying barriers, pain points and opportunities across services, processes and organisational boundaries
Use research, workshops and prototyping to turn complex problems into clear opportunities and practical solutions

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Work with judicial, legal, policy, operational and technology stakeholders to shape how justice services should work in future

Decide whether problems are best addressed through technology, service or process redesign, information, policy or a combination of these

Design systems and services that help the Judiciary administer, adjudicate and deliver justice more effectively while making the experience easier to understand and navigate

Facilitate co-design and working sessions with judicial, legal, operational, technology and user groups to build alignment around better solutions

Challenge assumptions constructively and communicate design decisions using research, data, prototypes and user perspectives

Create shared artefacts that help teams work from a common understanding

Enforce design standards, patterns and practices that enable consistent, accessible experiences across Judiciary services

Coach and mentor designers while improving how the team researches, designs, critiques and communicates its work

Champion responsible use of AI and emerging tools to accelerate design while maintaining quality, accuracy and human judgement

Good to know

Based in Singapore

Requirements

8+ years of experience in product design, service design, systems design or a related field
Significant experience leading complex products, services or systems
Strong portfolio showing research, synthesis, interaction design, prototyping and delivery
Experience designing complex workflows, professional users or high-stakes environments
Strong systems-thinking ability and experience connecting user needs with organisational, operational and technology considerations
Proven ability to facilitate alignment across groups with competing priorities and deeply held views

Benefits

Purposeful career making lives better
Robust learning and development opportunities all year round

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GovTech Singapore

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Senior Designer, Judiciary

About the role

What you'll do

Good to know

Requirements

Benefits

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