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Not stated
Work mode
On-site
Experience
Experienced
About the role
This role supports StarHub's international network and cable landing station operations, covering capacity planning, submarine cable restoration and colocation services. It suits an experienced engineer comfortable with cross-border coordination, vendor negotiation and on-call duties.
What you'll do
Plan and implement international networks and network requirements based on traffic forecasts to support international services.
Plan and implement bilateral restorations with overseas correspondents on 24 x 7 standby.
Negotiate with overseas correspondents on bilateral circuit requirements.
Coordinate the implementation of circuits and associated equipment.
Liaise with relevant parties for specific international network requirements.
Coordinate implementation of restoration plans with international transmission.
Perform activation, deactivation and provisioning of StarHub's international capacity and different cable systems.
Advise and fulfil BDM enquiries on capacity availability and international circuit design.
Ensure work orders are correctly provisioned, cost-effective and delivered on time in line with specifications.
Project manage StarHub's collocation and interconnection requirements at Singtel's and other cable stations in the Asia Pacific region.
Provide 24 x 7 standby and on-call duties for submarine cable systems (dry and wet segment) fault localisation, fault repair and liaising with cable systems and overseas carriers for restoration capacity.
On-board representatives on vessels for submarine cable projects, surveys and repairs.
Negotiate and revise the StarHub Cable Station Interconnection Agreement with new and existing colocation carriers leading to execution.
Work closely with Legal, Regulatory and Finance to create cable station services products, including legal agreements, financial costing, internal workflows and processes.
Maintain end-to-end responsibility for providing colocation services to customers at StarHub Cable Landing Stations.
Manage colocation customers to ensure efficient allocation of colo space and power.
Oversee colocation customers' site access and security.
Keep up-to-date and accurate records of customers' colocation subscribed services.
Review, process, track and maintain accurate records of cross-connection requests and completions; perform troubleshooting and fiber patching.
Liaise with colo customers on adhoc or emergency interconnection, troubleshooting and urgent site access requests.
Work closely with Cable Station and Facility Management teams to coordinate projects, manage colocation facility capacity and optimise facility safety, performance, reliability and efficiency.
Travel overseas to attend cable consortia meetings as required.
Good to know
24 x 7 standby with on-call duties.
Overseas travel required for cable consortia meetings, surveys and repairs.
Requirements
Experience planning and implementing international networks
Able to work 24 x 7 standby and on-call duties
Experience negotiating with overseas correspondents and carriers
Experience coordinating circuit implementation and associated equipment
Experience with submarine cable systems (dry and wet segment) fault localisation and repair
Experience managing colocation services and customers
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