Full-timeFinance & accounting· Posted 3 Sept

Senior Executive (Dunning & Recovery)

StarHubFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This role sits within a credit recovery and dunning function, handling legal recovery, insolvency matters and vendor oversight. You will work with external counsel, collection agencies and offshore teams, and it suits someone with a few years of credit control experience who is comfortable with legal processes and numbers.

What you'll do

Handle legal recovery and insolvency cases, including filing Proof of Debt claims with Liquidators and the Official Assignee
Track ongoing legal cases and give internal stakeholders regular progress updates
Gather, compile and verify legal documents for submission to external legal counsel
Represent the company at Small Claims Tribunals hearings and consultations, both online and in person

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Manage relationships with debt collection agencies and law firms, monitor their performance and review billing and commission computations

Oversee internal dunning workflows and the shared mailbox inquiries and complaints

Review and manage accounts under Specific Provisioning to keep provisioning accurate

Prepare justification papers for bad debt write-offs for management approval

Support process improvement work, ad-hoc operational tasks and User Acceptance Testing for system enhancements

Supervise and review BPO staff handling credit reporting, Specific Provisioning and bad debt write-off preparation

Good to know

Minimum 3–5 years of relevant experience is expected
Experience in the telecommunications industry is preferred

Requirements

Degree or Diploma in Finance, Business, Economics, Accounting or a related discipline
Solid understanding of credit control and provisioning frameworks
At least 3–5 years in dunning, credit recovery and legal insolvency workflows
Experience supervising BPO or offshore teams and reviewing their submissions
Knowledge of local legal processes such as POD filings, OA/Liquidator administration and SCT hearing protocols
Strong financial acumen in tracking Specific Provisioning and preparing write-off proposals

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Senior Executive (Dunning & Recovery)

About the role

What you'll do

Good to know

Requirements

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