Full-timeOperations & management· Posted 10 Sept

Senior Manager/Director, Product Transformation

ManulifeFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role leads the end-to-end transformation of product development and delivery, building more efficient, scalable and insight-driven processes across the product lifecycle. You will work across Product, IT, Operations and Distribution to turn strategy into measurable outcomes and support senior management decision-making. It is an individual contributor position suited to someone with deep transformation, change management or product delivery experience who enjoys complex, cross-functional programme work.

What you'll do

Lead and deliver product transformation roadmaps across the full product lifecycle, from design through to adoption
Support Book of Work planning, prioritisation, monthly governance forums and reporting cadence

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Set up feedback loops and insights tracking to keep improving product and process outcomes

Redesign and optimise product development and operational processes to improve efficiency and consistency and cut rework

Lead change implementation, including standard operating procedures, governance mechanisms and adoption plans

Embed continuous improvement practices and help transition new processes and tools into business-as-usual operations

Provide structured programme and project management across multiple initiatives and workstreams

Coordinate cross-functional delivery across Product, IT, Operations and Distribution, with clear ownership, planning, risk management and follow-through

Prepare SteerCo decks, executive updates, governance materials and concise reporting to support informed decisions

Deliver process redesign outputs, SOPs, playbooks and other practical tools for key workflows

Good to know

Hybrid working arrangement
Based in Singapore

Requirements

Typically seven or more years of relevant experience in transformation, change management, product delivery, operations or business process improvement; equivalent depth of experience and demonstrated capability will also be considered
Strong transformation and change management skills, with experience leading initiatives from design through implementation, adoption and transition into business-as-usual operations
Experience in at least one of: product delivery, operations or business process improvement
Experience translating strategy into execution through structured planning, prioritisation, governance, ownership and follow-through
Experience redesigning processes, developing SOPs or playbooks, and implementing sustainable ways of working
Strong analytical thinking and problem diagnosis skills, with the ability to simplify complex workflows and improve operational efficiency

Benefits

Learning and career growth support
Flexible environment that supports well-being and inclusion
Part of a global team

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Manulife

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Senior Manager/Director, Product Transformation

About the role

What you'll do

Good to know

Requirements

Benefits

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