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Coordinate with contractors to maintain common areas such as cleaning, conservancy, landscaping and horticultural work, as well as improvement and cyclical projects at public housing flats in designated Town Councils. Conduct ground inspections and follow up with contractors on rectification of defects. Issue works orders, check on rectification and process payments. Engage and manage residents' feedback, carry out call-back service when defects are rectified, and discuss maintenance issues with grassroots leaders. Assist grassroots leaders in organising grassroots activities, attend MP's house visits and meetings after office hours, and handle urgent cases referred by the Manager, grassroots leaders and EMSU. Perform cross audits of estate inspections, arrears visitations and other special duties as assigned.
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