Full-timeFinance & accounting· Posted 2 Oct

Senior Relationship Manager, International Clients

Standard CharteredFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role sits with the Priority Clients segment, focused on growing new business and strengthening relationships with international customers. It suits someone with a retail banking background who is comfortable working with high-net-worth individuals and supporting the Malaysia and Brunei markets.

What you'll do

Run consultative financial profiling sessions with customers to understand their needs and objectives
Deepen customer relationships by sharing regular market updates and trend analysis on local and international financial products
Work with the team manager, branch manager or PTL to set monthly plans for hitting or exceeding sales targets and acquisition goals

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Take part in marketing and promotional activities aimed at acquiring customers

Source and call on individual prospects

Deliver efficient, quality after-sales service

Manage anti-attrition and client retention

Organise and deliver sales presentations to groups, clubs, associations, companies and other organisations

Seek referrals from other parts of the bank, such as relationship managers in C&I and staff

Follow money laundering prevention procedures and report suspicious activity to the Transaction Monitoring Unit

Comply with all bank and external regulatory rules and controls

Good to know

Flexible working options are available, based around home and office locations
Time-off includes annual leave, parental/maternity leave (20 weeks), sabbatical (up to 12 months) and volunteering leave (3 days)
Benefits include core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits in some locations
Wellbeing support includes Unmind, resilience courses, a global Employee Assistance Programme, sick leave and mental health first-aiders
Continuous learning culture with opportunities to reskill, upskill and access physical, virtual and digital learning

Requirements

Good knowledge of the financial industry
Resilient under pressure and when facing obstacles
Able to build rapport and engage with others calmly
Experience managing the Malaysia/Brunei market
Good command of Malay, as the role supports the Malaysia/Brunei market
5+ years of experience in retail banking

Benefits

Competitive salary and benefits
Core bank funding for retirement savings, medical and life insurance
Flexible and voluntary benefits available in some locations
Annual leave, parental/maternity leave (20 weeks), sabbatical (up to 12 months) and volunteering leave (3 days)
Minimum global standards for annual and public holiday, combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns

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Standard Chartered

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Senior Relationship Manager, International Clients

About the role

What you'll do

Good to know

Requirements

Benefits

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