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On-site
Experience
Experienced
About the role
This role sits within the SME Banking team of an international bank, focused on medium enterprise customers. You will manage a portfolio of business clients, growing relationships and delivering banking solutions while keeping risk within acceptable limits. It suits an experienced commercial banking professional who is comfortable working with credit, compliance and product partners.
What you'll do
Achieve individual financial and non-financial targets and contribute to the team's overall goals
Identify and convert new business prospects in line with the bank's risk appetite
Formulate account plans, provide needs-based solutions, structure credit facilities and execute banking transactions
Senior Relationship Manager, Medium Enterprise, SME Banking job at Standard Chartered, Singapore | WorkJio
Build and maintain trusted relationships with a portfolio of active and growing customers
Market and sell products including trade services, lending, cash management and wealth
Prepare credit proposals and loan applications, and complete annual reviews on time
Work with the credit team to ensure quality lending decisions and adherence to credit policy
Implement the agreed business plan to meet sales and revenue targets
Generate ideas for customer acquisition and for products and services
Provide feedback to the team manager and peers on client needs and suggest process improvements
Maintain professionalism in client engagement and internal stakeholder management
Support operational efficiency and consistency of systems and processes
Support management of operational risks and compliance with internal policies and external laws
Conduct regular and timely customer due diligence reviews and ensure CDD profiles are error free
Follow AML CDD policies and procedures, identify KYC issues and escalate when needed
Handle customer issues, complaints and product enquiries promptly
Uphold the group's brand, values and code of conduct
Manage risk within the group's risk appetite and report matters to superiors or risk committees
Comply with regulatory requirements including sanctions, anti-money laundering and environmental and social risk management
Ensure systems and controls comply with group and business policies, including client suitability, treating customers fairly, credit application review, documentary standards, data confidentiality, cross-border policy and anti-bribery and corruption
Good to know
Location: Singapore
Internal stakeholders include SME and CDD teams, product, risk, compliance, affluent and private banking and other support functions
External stakeholders are key clients
Requirements
5+ years of experience in SME or commercial banking relationship management
Proven ability to achieve financial and non-financial targets
Experience acquiring and growing medium enterprise customers
Knowledge of credit structuring and lending decisions
Familiarity with trade services, lending, cash management and wealth products
Understanding of AML, CDD, KYC and sanctions requirements
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