Full-timeHotels & hospitality· Posted 20 Sept

Senior/ Reservation Sales Executive

Far East OrganizationFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

You will manage hotel room bookings across all channels for Far East Hospitality's Central Reservations team, which supports 18 hotels and 9 serviced residences. The role suits someone with a service mindset who enjoys coordinating with bookers and hotel teams to deliver a smooth pre-arrival experience.

What you'll do

Process all reservations promptly and accurately following established SOPs
Coordinate with bookers and hotels to ensure a smooth pre-arrival experience
Keep hotel information, including promotions, current and accurate
Use upselling techniques to maximise revenue opportunities
Maintain proper filing and recording of all correspondence

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Comply with departmental policies and procedures

Carry out any other duties assigned by supervisors diligently and professionally

Good to know

Shift work required, including weekends and public holidays
Off-in-lieu provided for work on public holidays

Requirements

Minimum Diploma in any field
Knowledge of Property Management System is an advantage
Proficient in MS Office, email systems and reservations systems is an advantage
Display a high level of customer service
Strong communication and administration skills
Able to adapt in a fast-paced environment

Benefits

Off-in-lieu if working on public holidays

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Far East Organization

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Senior/ Reservation Sales Executive

About the role

What you'll do

Good to know

Requirements

Benefits

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