Full-timeTech & engineering· Posted 2 Oct

Senior Service Designer, Tech Adoption Squad (MSE)

GovTech SingaporeApply on company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

Apply on company site

How well do you match? See it now →

Free with a WorkJio account: we compare your profile with this job and show what you already meet.

Share with a friend

Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role sits within the Tech Adoption team, a cross-divisional capability supporting the Ministry of Sustainability and the Environment and its agencies. You will shape and deliver a portfolio of digital, data and AI products across water, food, environmental and public health domains. It suits a senior designer who enjoys navigating unclear problem spaces and working alongside engineers, data scientists, operators, regulators and policymakers.

What you'll do

Lead discovery work in ambiguous problem spaces where briefs are not fully defined
Run service design engagements across the MSE Family and its divisions, guiding stakeholders through discovery and problem definition

Know someone for this? Share it

WhatsApp Telegram Facebook LinkedIn

Combine secondary research, data sources and existing organisational knowledge to triangulate insights

Turn complex problem spaces into clear, actionable problem statements

Build quick prototypes to validate concepts and test solutions where needed

Coach stakeholders so they can develop their own thinking and eventually run similar sessions on their own

Follow through to make sure recommendations are adopted by the various teams

Help build reusable frameworks and toolkits that divisions can use independently

Good to know

Flexible work arrangements are available, subject to the role
Learning and development opportunities are provided year round
Benefits follow a total rewards approach

Requirements

Bachelor's or Master's degree in Design, HCI, Engineering or a related field
At least 5 years of experience in UX/UI, product design and/or front-end engineering
Strong instincts for discovery, including knowing which research methods and data sources to use
Analytical rigour and attention to operational detail
Able to define success metrics and guide teams in measuring service performance
Flexible enough to move between design and technical work based on strengths and team needs

Benefits

Flexible work arrangements, subject to the role
Learning and development opportunities throughout the year
Total rewards approach to employee benefits

Jio can write this application for you

Jio reads this job and your profile, then writes a short letter in your words. You read it, change anything, and send it yourself. Nothing is sent until you say so.

Apply on the company website

You will leave WorkJio. Never pay a fee or share your Singpass password, OTP or bank log-ins to apply.

Open application

Listed from GovTech Singapore’s own careers page and not yet verified by WorkJio. You apply on the company’s site. See all their roles.

Is this your company? Roles that show a salary rank higher on WorkJio. Claim or remove this listing

GovTech Singapore

Apply on site

Senior Service Designer, Tech Adoption Squad (MSE)

About the role

What you'll do

Good to know

Requirements

Benefits

More jobs like this

Principal AI Engineer

Lead IAM Emerging Identity Security

Research Engineer/Associate, ARL

Senior Research Engineer II, Technology Centre for Offshore and Marine, Singapore

Lead Front-End Engineer 100% - Singapore (f/m/d)

Lead Software Engineer in Test