Full-timeHR & recruitment· Posted 17 Sept

Snr Specialist, Global People Services (HR)

MicronFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

SingaporeFab 10W, Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role sits within the Global People Services team and supports the execution of transformation projects, with emphasis on AI enablement, automation, productivity gains and digital service delivery. It suits someone with a strong HR operations or shared services background who enjoys coordinating projects, translating business needs into practical plans, and driving adoption across teams.

What you'll do

Support global AI, automation and digital transformation initiatives that improve productivity, service delivery and user experience
Assess demand trends, recurring service issues, manual effort and process pain points to prioritise practical use cases

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Translate business needs into use case requirements, process inputs, test scenarios, rollout materials and success measures

Coordinate pilots, UAT, rollout, issue resolution, documentation, adoption support and post-implementation reviews

Prepare communications, update knowledge content and develop user guidance to drive change readiness

Track productivity, experience and adoption outcomes to surface insights and improvement opportunities

Drive productivity improvements that reduce manual effort, cycle time, rework and repeat enquiries

Analyse workflows and service processes to identify inefficiencies, control gaps and scalable improvements

Track and report productivity gains through dashboards, trackers and post-implementation reviews

Manage day-to-day project activities including planning, milestone tracking, documentation, risk follow-up and status reporting

Prepare project materials such as presentations, business case inputs, decision papers and trackers

Partner with HR COEs, GPSS leaders, technology teams and vendors to align requirements and manage dependencies

Good to know

Based at Fab 10W, Singapore
Full time role

Requirements

Bachelor's degree in Human Resources, Business, Management, Information Systems, Technology, Engineering or a related field
At least 5 years of experience in HR Operations, Shared Services, HR Transformation, PMO, Project Management or Project Execution
Experience supporting or coordinating digital transformation, automation, AI or technology-enabled initiatives
Able to translate business requirements into use cases, process requirements, testing scenarios, rollout plans and implementation activities
Strong project coordination and execution skills covering timelines, milestones, dependencies, risks and stakeholder follow-ups
Experience supporting UAT, pilot programs, implementation, adoption and change management activities

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Snr Specialist, Global People Services (HR)

About the role

What you'll do

Good to know

Requirements

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