Specialist, Ground Operations (Duty Manager)

About the role

You will manage daily airport operations at the Singapore hub and network stations, ensuring flights dispatch on time and passengers have a smooth experience. You will lead outsourced vendors and work with airport authorities and HQ teams to handle check-in, transfers, baggage, delays and disruptions. You will also conduct audits, investigate incidents and support projects to improve processes. The role requires working a 12-hour rotating shift roster, including nights, weekends and public holidays.

Requirements

• Legally entitled to work in Singapore
• Minimum recognised Diploma or Degree, preferably in aviation or travel related management
• 1-3 years of experience in managing operations, preferably in airport, airline or ground handling
• Willing to work rotating shifts including night shifts, weekends and public holidays
• Proficient with Microsoft Office