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About the role
This six-month contract role sits within the Undergraduate Studies Office of a business school, supporting the internship components tied to the Work Experience Milestone for the Bachelor of Business Administration programme. You will also help move the school towards a more integrated approach to internships, career opportunities and employer engagement. It suits an experienced professional who can work independently, handle multiple stakeholders and deliver improvements within a short timeframe.
What you'll do
Manage the full administration of undergraduate internship components leading to the Work Experience Milestone, making sure placements meet School and University requirements on relevance, duration, quality and academic credit.
Temporary Manager (Internship & Industry Engagement), Undergraduate Studies Office job at NUS, Singapore | WorkJio
Oversee internship applications and approvals, using judgement on non-standard or complex cases.
Coordinate the allocation of faculty supervisors for credit-bearing internships.
Oversee the student performance evaluation process, including follow-up with company and faculty supervisors.
Consolidate and validate internship assessment information and facilitate timely processing and approval of final grades.
Monitor programme timelines, outstanding cases and operational risks to keep delivery smooth.
Keep accurate internship records and ensure compliance with School and University policies.
Review existing internship workflows and identify practical ways to simplify, standardise, automate or digitalise administrative processes.
Identify recurring operational issues and recommend improvements to efficiency and the experience of students, faculty and employers.
Review and strengthen standard operating procedures, process documentation, templates and student communications.
Develop tracking mechanisms to give visibility over applications, milestones, outstanding actions and exceptions.
Support the implementation of feasible process improvements during the appointment and document recommendations needing longer-term follow-up.
Act as a key point of contact for students, faculty, employers and University stakeholders on credit-bearing internship matters.
Give clear and timely guidance to students on internship requirements, processes and policies.
Liaise with company supervisors on internship administration, student evaluations and other programme matters.
Work with career services, administrative and academic stakeholders to resolve internship-related issues.
Maintain professional relationships with existing internship employers and surface potential opportunities or partnership leads for colleagues to follow up.
Support internship-related student and employer communications as required.
Monitor and analyse internship participation and operational data to spot trends, recurring issues and areas needing attention.
Prepare management reports on internship participation, processing status, employers and other programme indicators.
Use data and stakeholder feedback to recommend imp
Requirements
A recognised university degree with relevant professional experience
Relevant experience in programme administration, higher education, student services, internships, career services or a related area
Strong organisational and project management skills, with the ability to manage multiple concurrent timelines and priorities
Ability to work independently, exercise sound judgement and take ownership of programme delivery
Strong stakeholder management and communication skills
Strong attention to detail while maintaining oversight of broader programme requirements and priorities
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