Full-timeMarketing & comms· Posted 6 Oct

VP, Digital Channels & Operations

OCBCFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role sits within the Social & Content team at OCBC, driving content, social media and digital publishing across the bank's owned digital properties. You will shape how digital marketing performance, platforms and websites are managed, working with stakeholders, agencies and technology partners to strengthen governance and operational effectiveness. It suits someone who can balance strategic oversight with hands-on execution in a regulated environment.

What you'll do

Lead digital performance management, covering paid media, analytics, measurement, optimisation and performance reporting.
Own governance and operational management of OCBC's websites and digital properties, including publishing standards, accessibility, discoverability, risk management and incident readiness.

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Lead governance, evaluation and optimisation of digital and social platforms, including emerging channels, platform standards and operational best practices.

Partner with stakeholders to improve digital effectiveness, strengthen governance frameworks and support organisational objectives.

Manage agency, vendor and technology relationships to drive operational excellence, deliver business outcomes and evaluate emerging capabilities.

Support financial planning, budget management and continuous improvement initiatives within the team.

Good to know

Based at OCBC Singapore.
You will work with internal communications, marketing and business stakeholders; technology, risk, compliance, governance and support functions; and external agencies, platform partners, publishers and technology vendors.
The role sits within Group Brand & Communications, which also covers Media Relations, Social & Content, Customer Advocacy & Divisional Compliance, Editorial & Systems, and Social Responsibility & Sustainability.

Requirements

Degree or Diploma holder
At least 8 years' experience in digital marketing, digital strategy, marketing operations, communications or related disciplines
Strong experience in digital marketing performance, paid media, analytics, website operations and digital-platform governance
Experience managing agencies, vendors, technology partners and cross-functional stakeholder relationships
Strong analytical, problem-solving and decision-making capabilities, with the ability to balance strategic planning and operational execution
Familiarity with governance, risk-management and operational processes within complex or regulated environments

Benefits

Competitive base salary
Holistic, flexible benefits to suit every lifestyle
Community initiatives
Industry-leading learning and professional development opportunities

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VP, Digital Channels & Operations

About the role

What you'll do

Good to know

Requirements

Benefits

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