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Work mode
Hybrid
Experience
Experienced
About the role
This role leads quality assurance, monitoring and testing for the Wealth Client Segment, assessing how well activities and processes meet applicable requirements and helping strengthen risk management quality. You will join a global bank's controls governance and oversight team in Singapore, working in a hybrid arrangement. It suits an experienced risk, compliance or audit professional who is comfortable engaging senior stakeholders and handling complex control assessments.
What you'll do
Support assessment of activities and processes against policies, standards and procedures to strengthen risk management quality
Conduct routine testing of internal activities and processes to check adherence to quality standards and flag risk or non-compliance
VP, Wealth Client Segment Control Testing Leader job at Citi, Singapore | WorkJio
Review stakeholder and client feedback and respond to quality assurance complaints or issues promptly
Support quality testing for business function quality control and transformation lead quality control after an activity or process is completed
Help develop and run monitoring and testing for controls, including control design assessment, operational effectiveness design for monitoring and testing tools, monitoring and testing design assessment, and tool execution
Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
Keep up to date with the latest quality assurance testing tools and strategies
Maintain a good understanding of the Citi risk and control framework and the underlying fundamentals of risk management
Help teams involved in end-to-end monitoring of controls defined in the risk management policy
Take part in the review and challenge process on effective design and management of controls, including implementation and operation, control monitoring, handling deficiencies and escalating issues for resolution
Support embedding of risk and control responsibilities and accountabilities within the Central Testing Utility
Join Control and Monitoring Design Assessment meetings and help draft procedures
Identify monitoring breaks and suggest enhancements
Assess risk in business decisions, drive compliance with laws, rules and regulations, adhere to policy, apply sound ethical judgment, escalate and report control issues transparently, supervise team activity and create accountability
Good to know
Hybrid working arrangement
Full-time position based in Singapore
Extensive on-the-job training, exposure to senior leaders and more traditional learning
Volunteerism opportunities
Requirements
6-10 years of experience in operational risk management, compliance, audit or other control-related functions in financial services
Ability to identify, measure and manage key risks and controls
Strong knowledge of developing and executing controls
Proven experience in control-related functions in the financial industry
Proven experience implementing sustainable solutions and improving processes
Understanding of compliance laws, rules, regulations and best practices
Benefits
Extensive on-the-job training
Exposure to senior leaders
Traditional learning opportunities
Volunteerism opportunities
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