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Start
Not stated
Work mode
On-site
Experience
Some experience
About the role
You will be the first point of contact for patients, managing registration, appointments and accurate data entry. You will handle billing, payments and patient enquiries promptly and professionally. You will facilitate referrals, follow-up arrangements and coordinate patient care. You will also support daily clinic operations, administrative tasks and service recovery, and contribute to process improvements. As a supervisory role, you will guide and mentor junior staff to ensure smooth clinic workflows.
Requirements
Minimum Diploma in any discipline
Prior experience in healthcare, customer service, or operations is advantageous
Strong communication and interpersonal skills
Supervisory and coordination skills to guide and mentor teammates
Basic computer literacy and willingness to learn clinic systems
Customer-oriented with a positive, professional attitude
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