Full-timeLogistics & delivery· Posted 5 Oct
Agent - Air Export Customer Service
ExpeditorsFrom company site
Salary
Not stated by the company
When
Full-time hours
Where
Singapore
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- Start
- Not stated
- Work mode
- On-site
- Experience
- Some experience
About the role
This role is with a freight forwarding company in Singapore, handling air export customer service for both internal and external clients. You will be the main point of contact for bookings, enquiries and shipment monitoring, and it suits someone with industry experience who enjoys problem-solving and keeping customers updated.
What you'll do
- Answer incoming calls promptly and politely
- Handle air export shipment bookings through various communication channels
- Attend to customer enquiries and provide freight charge quotes by email where needed
- Enter required data into ETMS accurately and on time
- Ensure pharmaceutical and healthcare requirements under GDP/GDPMDS regulations are met
