Full-timeOperations & management· Posted 6 Sept

Assistant Loss Prevention Manager - Moxy Singapore Clarke Quay

Marriott InternationalApply on company site

Salary

Not stated by the company

When

Full-time hours

Where

NEClarke Quay7 Clarke Quay, Singapore 179885

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This role supports the daily running of the loss prevention department at Moxy Singapore Clarke Quay, helping to keep property, staff and guests safe. It suits someone with a security or loss prevention background who can also train colleagues and keep required records in order. The position works closely with the Director of Engineering and focuses on guest and employee satisfaction while staying within the operating budget.

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What you'll do

Help the Director of Engineering run fire prevention and emergency preparedness programmes
Support hazard and risk assessments, including quarterly OSHA/SAFETY audits, incident tracking and hazard abatement
Help develop detailed shutdown procedures so all areas are secured at the right times
Comply with relevant laws and safety regulations
Follow key control guidelines for loss prevention and the property
Create a monthly checklist for CCTV equipment, alarmed doors and duress alarms to confirm they work
Include inspection of the recording system during patrols of all interior and exterior areas
Follow the Duty of Care process to protect guests and employees
Follow up on unusual activity in and around the property that could affect guests or employees
Handle complaints, settle disputes and resolve grievances or conflicts
Put action plans in place to monitor and control risk
Oversee loss prevention operations such as patrols, emergency response, incident investigations, shipping and receiving, the electronic key system and manager on duty duties
Guide the Accident Prevention Committee
Oversee the first aid programme for guests and employees
Oversee the claims process and protect company assets by monitoring General Liability and Worker's Compensation cases
Meet quality standards and customer expectations daily
Identify training needs and develop or deliver formal training programmes
Inspect and critique the loss prevention department's performance to maintain professionalism and customer service
Provide service beyond expectations to support customer satisfaction and retention
Analyse information and evaluate results to choose the best solution
Build links with local law enforcement and emergency services
Keep executives, peers and subordinates updated on relevant information in a timely way
Share information with supervisors and co-workers by phone, in writing, email or in person

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Assistant Loss Prevention Manager - Moxy Singapore Clarke Quay

About the role

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