ContractAdmin & office· Posted 9 Sept

Associate Executive, Medical Social Service

NHG HealthFrom company site

Salary

Not stated by the company

When

To be confirmed

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This role provides administrative support to the Medical Social Service department within a hospital setting. It involves handling front counter enquiries, managing referrals, and maintaining departmental records and statistics. The position suits someone with prior administrative experience in social service or healthcare who is comfortable working independently.

What you'll do

Manage front counter duties and attend to enquiries via phone, email and walk-in visitors, redirecting to appropriate staff
Register and allocate referrals to the respective staff in charge
Reply to routine letters and emails without supervision
Manage MP letters and monitor replies from Medical Social Workers

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Assist in payment of funds as authorised by Medical Social Workers

Manage funds disbursement and records

Maintain staff training records and provide administrative support for training applications

Maintain staff confidential records for HOD access and reporting

Raise orders for departmental office supplies

Raise requests for activation and deactivation of staff IT account access

Maintain department facilities and report faults

Manage Household Means Testing (HHMT) applications and ensure secured e-filing and submission

Maintain departmental filing and e-filing system systematically

Translate for Medical Social Workers and Social Work Assistants

Book facilities and set up tele-consultations

Assist the Head of Department with administrative duties

Participate in projects to improve departmental and hospital work processes

Actively involve in hospital and departmental initiatives

Embrace continuous improvements in daily work performance

Perform any other duties as assigned by the Supervisor or Head of Department

Good to know

This is a full-time position on a 1-year employment contract, with possible renewal or extension based on performance and organisational needs.

Requirements

Diploma or GCE 'A' level
At least 4 years of working experience
At least 1 year of experience in social service or healthcare setting
Proficient in spoken and written English
Fluent in Mandarin, Malay, Tamil or at least one Chinese dialect

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NHG Health

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Associate Executive, Medical Social Service

About the role

What you'll do

Good to know

Requirements

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