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Full-time Hotels & hospitality · Posted 11 Sept
Bell Attendant - NoMad Singapore H Hilton From company site
Salary
Not stated by the company
Start Not stated
Work mode On-site
Experience Some experience About the role You will be part of the front-of-house team at NoMad Singapore, helping guests from the moment they arrive until they leave. The role supports Concierge and Front Office operations, so it suits someone who enjoys being on their feet, meeting people and keeping things running smoothly in a luxury hotel setting.
What you'll do Greet guests warmly when they arrive and depart, making each interaction feel personal. Help guests with luggage, including storing and delivering bags. Walk guests to their rooms and share details about hotel facilities, room features and services. Answer guest requests, questions and concerns quickly and effectively. Keep the lobby, porte cochère and concierge areas clean, tidy and well presented. Know someone for this? Share it
Bell Attendant - NoMad Singapore job at Hilton, Singapore | WorkJio
Arrange transport for guests, book taxis and give directions.
Handle packages, messages, mail and deliveries accurately.
Support the Concierge and Front Office teams during busy periods and special events.
Tell guests about hotel services, facilities and experiences where suitable.
Keep accurate records of luggage storage, deliveries and transport requests.
Help with valet coordination and traffic flow when needed.
Carry out other duties assigned by Management.
Create a warm, welcoming space for all guests and visitors.
Anticipate what guests need and offer help proactively.
Deal with guest complaints and service recovery situations professionally.
Stay knowledgeable about hotel services, facilities, promotions and local attractions.
Make sure guests get prompt help with arrivals, departures and special requests.
Uphold NoMad service standards and luxury hospitality expectations.
Support VIP arrivals, departures and special guest arrangements.
Coordinate with Front Office, Housekeeping, Security and Concierge teams for smooth operations.
Keep luggage storage areas secure, organised and well maintained.
Stay aware of daily arrivals, departures, events and occupancy levels.
Take part actively in daily briefings and operational meetings.
Communicate guest information and requests accurately during shift handovers.
Help maintain stock levels of hotel collateral, umbrellas and guest-related equipment.
Follow all hotel safety, security and emergency procedures.
Handle and transport guest belongings safely at all times.
Keep the working environment clean, safe and free of hazards.
Follow workplace health and safety standards in all tasks.
Report accidents, incidents or suspicious activities to Management promptly.
Work collaboratively with all departments to ensure seamless guest experiences.
Keep a positive, professional attitude with guests and team members.
Support colleagues during busy operational periods.
Join training sessions and continuous learning opportunities.
Share ideas and suggestions to improve operational efficiency and guest satisfaction.
Deliver warm, engaging and professional service at all times.
Represent NoMad Singapore positively in all gu Requirements Previous experience in hospitality, concierge or guest service operations preferred. Strong interpersonal and communication skills. Positive, energetic and service-oriented personality. Ability to work well under pressure in a fast-paced environment. Good organizational and multitasking abilities. Basic spoken and written English communication skills. Apply on the company website
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