ContractLogistics & delivery· Posted 14 Sept

Cargo - Associate Cargo Sin Sales Support (1-year contract)

Singapore AirlinesFrom company site

Salary

Not stated by the company

When

To be confirmed

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This role sits within the Singapore Sales (Cargo) team in the Cargo Division, supporting the sales side of air cargo operations. It suits someone who is comfortable with numbers and systems work, and who enjoys resolving billing and rating issues for internal and external parties.

What you'll do

Make sure billings in the iCargo system are done promptly and accurately
Look into validation failures in iCargo and resolve them so Airway Bill master records can be created and move on to billing
Amend key fields and fix other validation errors on shipments
Handle pre-billing queries, including rate compute exceptions, rate mismatches and rate audit issues

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File spot rates for ad hoc shipments in a timely and accurate way

Investigate rating disputes, gather documentary evidence and raise Cargo Correction Advice requests for refunds where appropriate

Send class rates to all agents and track acknowledgment of receipt

Prepare and issue non agent specific AWB requests for charter flights

Support agent AWB requests when iCargo cannot release an AWB for agent restock

Handle booking requests promptly and offer solutions and alternatives

Good to know

This is a 1-year contract position based in Singapore

Requirements

Diploma holder
Accounting knowledge is preferred
Comfortable working with numbers
Air cargo industry experience is an advantage
Sales and accounts servicing experience is beneficial
Good communication and interpersonal skills

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Singapore Airlines

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Cargo - Associate Cargo Sin Sales Support (1-year contract)

About the role

What you'll do

Good to know

Requirements

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