ContractHealthcare & care· Posted 5 Oct

Case Management Officer (Psychological Medicine), ASCAT, (1-year contract)

NUHSApply on company site

Salary

Not stated by the company

When

To be confirmed

Where

CCKent RidgeSingapore 119074

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This role sits with the ASCAT/AFTERCARE case management team in psychological medicine, coordinating care for patients so that treatment and mental health support continue smoothly. You will work alongside doctors, psychologists, nurses, medical social workers and other allied health staff, and report to the Case Management Officer Lead and Programme Director. It suits someone keen on public-sector mental healthcare who can work independently and pick things up quickly.

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What you'll do

Help clinicians plan, carry out and track care plans, working closely with community partners, schools and healthcare partners to stabilise patients or improve clinical indicators
Give attending physicians prompt updates on patient progress, checking with the clinical supervisor or doctor when needed
Follow up on queries from patients and community partners within the same day for urgent cases and within three working days for normal cases
Keep clear, accurate and timely records in Epic, project patient databases and for attending physicians
Handle patient complaints and feedback
Carry out home visits to patients
Maintain project databases and KPIs
Take in referrals from GPs, polyclinics and community partners to the outpatient clinic
Support transitional care and discharge of patients to community partners and GPs
Take part in case discussions with community partners
Network with and recruit community and GP partners
Help plan engagement meetings with new community partners
Work with fellow case management officers so the team meets its clinical KPIs

Requirements

Bachelor's degree, preferably in Nursing, Biomedical Sciences, Psychology or Healthcare
At least 4 years managing mental health conditions, including 2 years in a hospital
Experience in psychiatric facilities (inpatient or outpatient) and leading a team is an advantage
Nursing background with an advanced or postgraduate diploma in mental health is an advantage
Social work background is helpful
Good computer literacy in MS Office (Word, Excel, PowerPoint)

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Case Management Officer (Psychological Medicine), ASCAT, (1-year contract)

About the role

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