Full-timeCustomer service· Posted 11 Aug
Client Contact Analyst (Japanese speaking)
CitiFrom company site
Salary
Not stated by the company
When
Full-time hours
Where
Singapore
How well do you match? Check in 10 seconds →
Free with a WorkJio account: we compare your profile with this job and show what you already meet.
- Start
- Not stated
- Work mode
- On-site
- Experience
- Some experience
About the role
This role sits within a banking customer service team, handling day-to-day client servicing for business and individual banking clients. You will act as the main point of contact for client instructions, working closely with operations and middle office colleagues. It suits someone with client-facing experience who is comfortable working in a fast-paced, compliance-driven environment.
What you'll do
- Confirm client instructions over the phone, excluding investment-related matters
- Carry out client transactions for business and individual banking accounts
- Make sure transactions meet audit and compliance standards and are completed on time
- Take ownership of client instructions and work with operational and middle office teams for timely, accurate execution
