Full-timeCustomer service· Posted 1 Oct
Customer Services Officer
JLLFrom company site
Salary
Not stated by the company
When
Full-time hours
Where
Singapore
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- Start
- Not stated
- Work mode
- On-site
- Experience
- Some experience
About the role
This role is the front-facing customer service position for a property, acting as the main point of contact for visitors and tenants. You will handle enquiries, complaints and daily building matters while working closely with the security team. It suits someone with a service mindset who can stay calm and professional when dealing with the public.
What you'll do
- Serve as the visible front-of-house representative for the property
- Answer enquiries politely or direct them to the right source of information
- Communicate effectively with visitors and tenants
- Greet visitors and tenants warmly with a smile
- Pass on accurate information to visitors and tenants
- Handle enquiries courteously by phone and in person
- Stay familiar with the building, tenants and visitors to support security
