Full-timeCustomer service· Posted 17 Sept

Guest Service Agent - Mall Concierge

Marina Bay SandsFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

CCDTBayfrontMarina Bay Sands, Singapore

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Start: Not stated
Work mode: On-site
Experience: No experience needed

About the role

You will be the face of The Shoppes at Marina Bay Sands, helping shoppers and guests enjoy a smooth and pleasant visit. This full-time concierge role suits people who love interacting with the public and want to grow a career in hospitality. Training is provided, so no prior experience is needed.

What you'll do

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Create a great shopping experience for mall visitors and guests

Handle shopper questions and feedback to help improve customer experience

Process Mall Marketing redemptions and other assigned tasks

Look after luxury shoppers, with VIP service training provided

Represent The Shoppes at Marina Bay Sands as an ambassador

Good to know

Various shifts covering mornings and afternoons, including public holidays
VIP service training provided
No experience required as training is provided

Requirements

Diploma or degree in hospitality or a related field preferred
No experience needed as training is provided
Basic knowledge of MS Office (Word and Excel)
Willing to work various shifts including mornings, afternoons and public holidays
Friendly personality with strong customer service attitude
Looking for good career prospects in hospitality

Benefits

VIP service training provided
Training provided

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Marina Bay Sands

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Guest Service Agent - Mall Concierge

About the role

What you'll do

Good to know

Requirements

Benefits

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