InternshipMarketing & comms· Posted 6 Oct

Intern, Brand & Marketing (Ascott Star Rewards) (Mar - Aug 2027)

CapitaLandFrom company site

Salary

Not stated by the company

When

To be confirmed

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

An internship with the Ascott Star Rewards brand and marketing team, based in Singapore. You will support the loyalty programme's members and help roll out new initiatives, working closely with teams across IT, Digital, Data and Operations. It suits a student who is keen on hospitality and enjoys both analytical and hands-on coordination work.

What you'll do

Help ASR members with booking questions, troubleshooting and general programme information
Gather booking issues reported through the brand website and app and make sure they are resolved promptly
Work with internal teams such as IT, Digital, Data and Operations on new tools, enhancements and system improvements

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Analyse monthly performance metrics for membership enquiries and suggest areas to improve

Support user acceptance testing, process documentation and rollout of new initiatives

Create training materials for ASR team members on Ascott brands and loyalty programme details

Study the loyalty landscape and surface insights and trends for future strategies

Help launch new loyalty initiatives, including operational coordination and on-the-ground activation

Find ways to streamline operations through automation, digitalisation and workflow improvements

Good to know

Full time internship from March to August 2027
Based in Central Singapore

Requirements

Currently pursuing a Diploma in Hospitality, Marketing, Business, Analytics, Information Systems or a related field
Interest in the hospitality industry and willingness to learn
Proficient in Microsoft Office Suite (Word, PowerPoint, Excel)
Strong analytical skills and attention to detail
Good written and verbal communication
Able to work independently, take initiative and manage multiple priorities

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CapitaLand

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Intern, Brand & Marketing (Ascott Star Rewards) (Mar - Aug 2027)

About the role

What you'll do

Good to know

Requirements

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