InternshipHR & recruitment· Posted 8 Sept

Intern, Learning & Development Operations (Jan to Jun 2027)

Marriott InternationalApply on company site

Salary

Not stated by the company

When

To be confirmed

Where

NECCHarbourFront2 Harbourfront Place #06-08, Bank of America, Singapore 098499

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This internship sits with Marriott International's regional Learning & Development team at the Singapore Regional Office, supporting how learning programmes are planned and delivered across APEC managed and franchise properties. It suits a student who is keen on hospitality, associate development and learning technology, and who enjoys coordination and follow-up work. You will work alongside the regional L&D team and other stakeholders.

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What you'll do

Help coordinate regional webinars, virtual learning sessions and training programmes, covering sign-ups, communications, logistics, attendance and reporting
Assist with running virtual sessions end to end using Microsoft Teams features such as surveys, polls, breakout rooms and chat
Set up and keep learning programmes updated in the Learning Experience Platform, including course configuration, learner access, user profiles and completion records
Handle enrolment tasks such as registering participants, tracking attendance, monitoring progress, answering basic enrolment queries and chasing overdue completions
Prepare and maintain completion trackers, dashboards, certificates and programme closeout documents
Support digital transformation rollouts and other L&D initiatives by coordinating learning resources, job aids, presentation materials, stakeholder updates and training admin
Act as a support contact for learning administration questions, escalating where needed and helping associates, managers and L&D partners promptly
Seek feedback, apply what you learn and keep improving the accuracy and quality of your work
Communicate with stakeholders in a warm, professional and service-oriented way
Carry out other related duties to support the regional Learning & Development team

Good to know

Full-time internship running January to June 2027
Based at the Singapore Regional Office at 2 Harbourfront Place
Interns join an innovative learning environment with meaningful projects, on-the-job training, coaching and support
You will gain regional exposure to L&D across APEC, hands-on learning technology experience, virtual learning production skills and insight into Marriott's people-first culture

Requirements

Currently pursuing a bachelor's degree or diploma in Human Resources, Hospitality, Business Administration, Learning & Development, Communications or a related field
Strong interest in hospitality, associate development, learning technology and employee experience
Comfortable using Microsoft Office tools, especially Excel, PowerPoint, Outlook and Teams
Detail-oriented, organised, service-minded and able to follow through in a fast-paced setting
Strong coordination and follow-up skills, able to manage multiple learning administration tasks
Clear written and verbal communication, confident supporting stakeholders across different markets

Benefits

Regional exposure to Marriott's Learning & Development function across APEC
Hands-on experience with learning technology, course setup, learner administration, completion tracking and reporting
Practical skills in virtual learning production, session setup, participant engagement, facilitator support and live troubleshooting
Chances to build professional communication, stakeholder management, project coordination and service excellence skills in a regional corporate setting
A stronger understanding of Marriott's people-first culture and how L&D supports associate growth, operational readiness and business performance

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Intern, Learning & Development Operations (Jan to Jun 2027)

About the role

What you'll do

Good to know

Requirements

Benefits

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