Manager Operations (SIN Gateway)

About the role

Lead and motivate a warehouse operations team through open communication, regular performance feedback and team building. Analyse daily operational results and take action to meet targets for service quality, cost and loss and damage reduction. Build a customer-focused culture and implement initiatives that improve customer satisfaction and retention. Use standard tools to track daily, weekly and monthly reporting, resources and service performance. Drive continuous improvement and optimisation programmes to improve service levels at the most cost-efficient way. Identify training needs and implement people development plans for staff.

Requirements

• Bachelor's degree or equivalent in any discipline
• At least 5 years of relevant work experience
• Effective leadership and management experience
• Strong understanding of warehouse management principles and supply chain processes
• Proficiency in financial management and performance metrics
• Strong time management and organisational skills

Benefits

• Career mobility and development opportunities
• Training and leadership programmes
• Competitive benefits package
• Flexible work arrangements
• Well-being support programmes