ContractOperations & management· Posted 8 Oct

Manager/Senior Manager, AI Course Curation and Signposting (IDD2)

Singapore Public ServiceApply on company site

Salary

Not stated by the company

When

To be confirmed

Where

EWCCPaya LebarPaya Lebar Quarter 2 (SSG)

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This role sits within the Industry Development Division 2, part of the Training Partners Group at Skills and Workforce Development Agency (SWDA). You will drive industry development and partnership engagement while helping design, implement and refine workforce development initiatives under the SkillsFuture AI Subscription initiative, which is part of the National AI Impact Programme (NAIIP). It suits someone who enjoys working where workforce transformation, AI adoption, skills development and programme delivery meet.

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What you'll do

Turn industry, workforce intelligence and policy intent into programme designs and implementation approaches that work in practice
Build and put into operation the AI course curation and signposting framework
Engage and coordinate with CET providers, AI solution providers, learners, enterprises, government agencies and internal stakeholders
Facilitate strategic discussions with internal and external stakeholders, agencies, CET providers, AI ecosystem partners and AI solution providers
Manage end-to-end implementation and operations of AI initiatives, including AI course curation, signposting and AI subscription workstreams
Oversee AI solution provider onboarding, contract administration, service requirements, invoice verification, payment controls and operational issue resolution
Coordinate onboarding, maintenance and ongoing enhancement of curated AI learning opportunities and AI subscription offerings
Handle feedback, appeals and case management in line with programme policies, audit requirements and quality standards
Monitor programme performance indicators and report metrics such as uptake, utilisation, learner feedback, claims and payment status, operational risks and implementation issues

Requirements

At least 3 years of relevant experience in industry development, partnership management and workforce development
Demonstrated strength in research, analysis and strategic synthesis
Strong multi-stakeholder management, communication and interpersonal skills
Proven partnership and project management capability, including contract and performance management
Experience in monitoring, evaluation and programme governance
Business development mindset with ability to identify and pursue new collaboration opportunities

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Manager/Senior Manager, AI Course Curation and Signposting (IDD2)

About the role

What you'll do

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