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Work mode
On-site
Experience
Some experience
About the role
This role supports the Deputy Director of Strategic Human Resource & Partnerships in driving workforce productivity, manpower governance and business performance across SMRT Trains. You will work closely with Business Units, HR, Finance and corporate stakeholders to ensure workforce resources are well governed and productivity goals are met. It suits someone with a corporate planning or workforce planning background who enjoys data, governance and stakeholder engagement.
What you'll do
Build and maintain workforce productivity frameworks, KPIs and dashboards to analyse productivity, utilisation and operations across Trains.
Help identify and roll out workforce optimisation opportunities through process improvements, digitalisation and automation.
Coordinate productivity reviews and performance reporting for management.
Lead the preparation, consolidation and submission of workforce and productivity reports to regulatory agencies.
Ensure accuracy, consistency and integrity of workforce, productivity and operational data used for reporting.
Coordinate responses to regulatory queries, audits and information requests.
Maintain governance processes and documentation supporting regulatory submissions.
Support development and implementation of business plans, strategic initiatives, manpower governance frameworks and policies.
Monitor organisational performance indicators and provide insights for management decision-making.
Review and analyse workforce-related performance indicators and recommend improvements.
Facilitate governance reviews on workforce productivity and manpower utilisation.
Analyse business performance, productivity, workforce utilisation and operational effectiveness.
Develop management reports, dashboards and presentations for strategic decision-making.
Provide insights and recommendations to improve workforce effectiveness and organisational performance.
Support annual business planning involving budgeting, resource and productivity considerations.
Collaborate with HR, Finance, Business Units and corporate stakeholders to align workforce and productivity initiatives.
Serve as secretariat and coordination lead for workforce and productivity-related management meetings, committees and working groups.
Support engagement with external stakeholders and regulatory agencies on workforce and productivity matters.
Good to know
Based in Singapore.
Requirements
Bachelor's degree in Human Resource Management, Business Administration, Economics or a related field
At least 4 years of experience in corporate planning, business planning, workforce planning, organisational development, business performance management, productivity management, governance, strategy or related functions
Experience developing strategic planning, organisational transformation, workforce optimisation or business performance initiatives
Experience analysing business, operational or organisational issues and providing recommendations to support management decision-making
Experience preparing management papers, strategic reviews, board papers, policy proposals and presentations for senior management
Familiarity with governance frameworks, performance management systems, productivity measurement, regulatory reporting or organisational planning processes
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