Full-timeOperations & management· Posted 30 Sept

Manager, Workplace & Facilities Management

Singapore Public ServiceFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

SingaporeIMD - Mapletree Business City, MBC BLK 10

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role sits in the Workplace & Facilities Management team within the Workplace and Organisation Development Division of the Corporate Group. You will support corporate administration and records management so that the agency's day-to-day operations run smoothly. It suits someone with a service design mindset who enjoys improving how employees experience administrative and information services.

What you'll do

Develop and oversee operating and administrative policies, procedures and communications for daily office operations, with an employee experience focus.

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Support procurement of corporate goods and services, including purchase requests, vendor coordination and the end-to-end procurement process.

Oversee corporate and registry functions such as shared meeting room resources, staff exit clearance, business card requests, government circular dissemination and mailroom retrieval of physical records from off-site storage.

Undertake additional administrative duties and projects as required.

Implement and continuously improve governance frameworks, systems and processes for records management across the agency.

Manage physical and digital record holdings and related information systems in line with legislation and government guidelines.

Design and improve classification and declassification schemes, retention schedules and filing structures, and champion their adoption through stakeholder engagement and advisory support.

Maintain the records management system by reviewing SOPs, conducting records appraisals, coordinating housekeeping and stocktaking, keeping an accurate file plan, managing subscriptions and ensuring proper custody of records.

Review existing processes and infrastructure and propose innovative solutions such as digitalisation of physical files and an RM chatbot.

Good to know

The position offered will be commensurate with experience.
Only shortlisted candidates will be notified.

Requirements

Tertiary qualification with at least 5 years of relevant experience in knowledge or records management or a related field
Demonstrated experience applying service design thinking, including journey mapping, user research and process redesign
Genuine interest in employee experience and ability to design intuitive, accessible administrative and information services
Strong project and stakeholder management skills, able to manage competing priorities and drive initiatives from conception to implementation
Strong interpersonal and communications skills to engage senior management
Proactive mindset and ability to identify improvement opportunities

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Singapore Public Service

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Manager, Workplace & Facilities Management

About the role

What you'll do

Good to know

Requirements

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