InternshipOperations & management· Posted 2 Oct
Operational Excellence Service Delivery Intern
SATSFrom company site
Salary
Not stated by the company
When
To be confirmed
Where
SingaporeInflight Catering Centre 1, Singapore
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- Start
- Not stated
- Work mode
- On-site
- Experience
- Some experience
About the role
This internship sits with the operational excellence team at an inflight catering and gateway services company based at Inflight Catering Centre 1. You will work on service delivery and performance improvement projects across stations and accounts, supporting regional and global initiatives. It suits a numerically strong student or recent graduate who enjoys digging into data and turning findings into clear recommendations.
What you'll do
- Analyse operational, service and customer performance data to spot trends, exceptions, bottlenecks and improvement opportunities across stations and accounts.
- Help build and maintain Excel and Power BI dashboards, scorecards and management reports covering service KPIs, cycle times, SLA performance and operational exceptions.
