Full-timeTech & engineering· Posted 16 Sept
Ops Support Executive, EUC & Svc Desk (Ignite ITE Graduate Programme)
SingtelFrom company site
Salary
Not stated by the company
When
Full-time hours
Where
Singapore
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- Start
- Not stated
- Work mode
- On-site
- Experience
- Some experience
About the role
This role sits with NCS's End User Computing team, supporting client platforms and service desk operations. It is part of the Ignite work-study programme, which combines hands-on experience with a nationally recognised diploma, so it suits fresh graduates keen to build an IT support career.
What you'll do
- Handle installation and day-to-day operations support for client platform facility management, meeting agreed business needs and service levels
- Troubleshoot problems related to client platforms
- Respond quickly to incidents, investigate them and deliver temporary or permanent fixes for escalated cases, keeping relevant parties updated on status
