Full-timeLogistics & delivery· Posted 1 Oct

Sea Logistics LCL Operational Care Specialist, Export

Kuehne+NagelFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

You will join the Freight Forwarding team at Kuehne+Nagel in Singapore, working within the Operational Care team on less-than-container load (LCL) export shipments. The role suits someone with sea logistics experience who enjoys coordinating across teams and keeping shipment data accurate. You will help move goods for customers while improving processes and meeting service commitments.

What you'll do

Create and complete shipment details in transport management systems
Coordinate with stakeholders and organise transport according to customer obligations
Maintain high data accuracy for timely and reliable customer reporting
Review and align shipping instructions, clarifying deviations

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Ensure compliance with regulations and routing requirements

Update costs and revenues promptly and maximise profit

Provide cost awareness to customer care locations

Optimise LCL shipments, monitor cargo status and ensure accurate cost distribution

Support resolution of claims and disputes with customer care teams

Analyse service delivery against SLAs and implement process improvements

Good to know

Structured training, mentorship and clear career pathways are available
You will collaborate with diverse teams and global stakeholders across multiple markets
The company offers an inclusive, supportive culture with long-term career opportunities

Requirements

Experience in freight forwarding, especially sea logistics and LCL operations
Strong analytical and problem-solving skills
Able to work under pressure
Excellent time management and organisational abilities
Proficiency in transport management systems and MS Office tools
Strong communication and collaboration skills for cross-functional teams

Benefits

Work for a global MNC with a strong reputation for innovation and excellence
Structured training, mentorship and clear career pathways
International exposure through diverse teams and global stakeholders
Opportunities to grow expertise in sea logistics, operational care and customer management
Inclusive, collaborative and supportive team culture that values wellbeing
Long-term career opportunities and recognition of individual contributions

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Kuehne+Nagel

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Sea Logistics LCL Operational Care Specialist, Export

About the role

What you'll do

Good to know

Requirements

Benefits

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