Full-timeHR & recruitment· Posted 1 Oct

Senior Manager/Manager (Human Performance & Wellbeing)

Singapore Public ServiceFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

ChangiCAA-Changi Airport Terminal 2

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role sits within the Safety Division and focuses on improving the performance and well-being of air traffic controllers, support officers and engineers while advancing human factors and safety work. It suits an experienced specialist who combines performance psychology, human factors knowledge and safety management to support air navigation services.

What you'll do

Run one-to-one and group coaching sessions
Create and roll out performance enhancement programmes
Design and lead mental well-being efforts, including peer support programmes

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Train staff on fatigue, stress and decision-making

Assist with fitness for duty checks and return-to-work plans

Lead human factors investigations and analyses

Build preventive strategies from investigation results

Help improve the safety management system

Carry out workload and fatigue management studies

Design and deliver human factors training

Set up and maintain the CISM programme

Give psychological support after critical incidents

Facilitate group debriefings and peer support sessions

Track and review how well programmes work

Create post-incident support frameworks

Design and run safety culture surveys and focus groups

Study operational data to spot human performance trends

Develop performance metrics and assessment frameworks

Give management evidence-based recommendations

Support the creation of human performance policies

Good to know

Based at Changi Airport Terminal 2
First appointment is a 3-year contract, with possible permanent tenure or renewal
Appointment designation depends on relevant work experience

Requirements

Trained in Psychology, Human Factors or a related field
At least 8 years of experience in aviation psychology or human factors
Strong expertise in performance coaching and human factors analysis
Experience in safety investigations and incident analysis
Proven track record in programme development and implementation
CISM certification or equivalent crisis intervention training

Benefits

Chance to shape human performance initiatives in a world-leading ANSP
Professional development opportunities
Competitive compensation package
Collaborative work environment
Global industry exposure

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Singapore Public Service

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Senior Manager/Manager (Human Performance & Wellbeing)

About the role

What you'll do

Good to know

Requirements

Benefits

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