Full-timeSales & promoters· Posted 29 Sept

Senior Merchant Account Manager (Retail/FMCG)

GrabFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

Apply on company site

✨ How well do you match? Check in 10 seconds →

Free with a WorkJio account: we compare your profile with this job and show what you already meet.

Share with a friend

Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role sits with the team that grows and manages enterprise retail and FMCG merchant accounts, building close partnerships and plans that lift merchant sales across services such as GrabMart, GrabPay, GrabAds and GrabExpress. You will own a portfolio of key accounts and work with account leads and the Head of Merchants on business development strategy. It suits someone with a few years of account management, sales or partnerships experience who is comfortable with data and senior stakeholders.

What you'll do

Build and maintain strong relationships with key GrabMart and GrabPay merchants and FMCG partners to drive their growth
Lead all parts of account management, from identifying business opportunities and shaping development strategy to negotiating with partners, handling day-to-day account needs and executing key initiatives

Know someone for this? Share it

WhatsApp Telegram Facebook LinkedIn

Grow accounts and measure success through GMV and advertising revenue

Deepen relationships with accounts by collaborating across other Grab verticals such as GrabAds and GrabExpress

Work with Retail/FMCG Account Management Leads and the Head of Merchants on each account's business development strategy

Manage a portfolio of accounts, focusing on lasting relationships and higher profitability and revenue

Analyse merchant performance data and turn it into actionable plans to optimise growth and revenue

Develop and execute business strategies to grow merchant sales and collaborate across Grab's verticals

Engage accounts to fully understand their needs, concerns and business objectives

Analyse data and develop initiatives that increase revenue and profitability for your portfolio

Work across functions to tailor account-specific needs such as customised reporting, marketing support, integrations and product

Drive operational excellence together with merchants and operations teams

Work closely with business teams to develop joint business plans, run regular business reviews and pitch strategic initiatives

Good to know

FlexWork arrangements such as differentiated hours are available
Benefits include term life and comprehensive medical insurance, GrabFlex, parental and birthday leave, volunteering leave and a confidential assistance programme

Requirements

Bachelor's degree in Business, Management or equivalent
3 or more years in account management (preferred), sales, business development or partnerships
Able to manage conversations with C-level and senior stakeholders
Able to identify and provide comprehensive solutions for varying customer needs
Comfortable managing data and performing analysis

Benefits

Term life insurance and comprehensive medical insurance
GrabFlex flexible benefits package
Parental leave and birthday leave
Love-all-Serve-all (LASA) volunteering leave
Confidential Grabber Assistance Programme for you and your loved ones
FlexWork arrangements such as differentiated hours

Apply on the company website

You will leave WorkJio. Never pay a fee or share your Singpass password, OTP or bank log-ins to apply.

Open application

Listed from Grab’s own careers page and not yet verified by WorkJio. You apply on the company’s site. See all their roles.

Is this your company? Roles that show a salary rank higher on WorkJio. Claim or remove this listing

Senior Merchant Account Manager (Retail/FMCG)

About the role

What you'll do

Good to know

Requirements

Benefits

More jobs like this

Branch Sales & Service Manager

Sales Advisor

Business Development Manager - Activation Team

Bancassurance Sales Performance Lead

Sales Executive, Corporate Leasing

Head of Ethical Sales & Operations