StripeFrom company site
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You will be the first line of support for customers using Metronome's usage-based billing platform. You will handle escalations through a ticketing system, use internal observability tools to diagnose issues, and work directly with customers via Slack and other channels. You will also build internal tools and documentation to improve the support experience. You will work closely with engineers, customer success, solutions architecture, and growth teams, and provide feedback to the product team.
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Open applicationStripe