Full-timeEvents· Posted 15 Sept

Client Services Executive (Ticketing)

Marina Bay SandsFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

CCDTBayfrontMarina Bay Sands, Singapore

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Start: Not stated
Work mode: On-site
Experience: No experience needed

About the role

This role sits within the Client Services Team at Marina Bay Sands, acting as the link between internal departments, external promoters and vendors so that events and attractions ticketing runs smoothly. It suits someone who is organised, comfortable with data and systems, and able to stay calm when several requests come in at once.

What you'll do

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Act as the main point of contact with internal and external stakeholders for assigned events.
Set up events correctly in the ticketing system.
Run checks on the ticketing system and website to confirm accuracy.
Manage seat inventory for events and meet show promoters' requirements.
Produce sales reports and work with Finance on post-event settlements.
Keep event sales records current so data stays accurate and complete.
Handle corporate and group enquiries and ticket bookings for events and attractions.
Discuss event requirements with departments such as Finance, Hotel, Concierge, Front-of-House, Marketing, MICE, Attractions and Art Science Museum.
Follow the company's standard operating procedures while carrying out these duties.

Requirements

At least a Diploma or Degree in Business Administration, Events Management, Hospitality or a related field
Bachelor's degree holders with no experience may apply
Event or ticketing experience is an advantage
Comfortable in a fast-paced environment and able to handle stress
Flexible and resilient when facing multiple requests, projects and changes
Able to manage multiple internal and external stakeholders

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Client Services Executive (Ticketing)

About the role

What you'll do

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