Full-timeFinance & accounting· Posted 15 Jul

Corporate Bank Client Manager (AVP)

CitiApply on company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This is an intermediate-level client management role at a corporate bank in Singapore. You will act as the main point of contact between clients and internal teams, keeping onboarding, implementation and service coordination running smoothly. It suits someone with several years of client management experience in financial services who is comfortable juggling many stakeholders at once.

What you'll do

Build relationships with internal and external audiences so problems get resolved quickly and a range of client needs are supported
Carry out financial and operational investigations covering credit, foreign exchange, cash management and trade services
Help Bankers prepare relationship reviews and client portfolios
Work with Product Partners and Relationship Managers on Know Your Client requirements, including origination, monitoring, renewals and completion

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Facilitate credit originations, allocation, approvals, documentation, bookings, fee collections and renewals for Standby Letters of Credit, and justify exceptions

Spot revenue opportunities, position products with clients, monitor billing and service queries, and keep marketing hierarchies correctly mapped

Help prepare client support discussions, ensure approvals or deferrals are in place, and lodge discussions in the risk approvals system

Keep portfolios' marketing levels and legal structures correctly reported in the relevant systems

Assess risk in business decisions, drive compliance with laws, rules, regulations and policy, and escalate and report control issues transparently

Good to know

Full-time position based in Singapore

Requirements

5–8 years of experience in client management or a related financial services role
Strong product knowledge and understanding of operational processes and KYC/AML regulatory requirements
Excellent organisational and time-management skills, able to handle multiple priorities and stakeholders at once
Proven ability to resolve client issues, manage escalations and improve processes
Strong communication and interpersonal skills with a commitment to high client service
Proven planning, negotiation and analytical skills

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Corporate Bank Client Manager (AVP)

About the role

What you'll do

Good to know

Requirements

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