Full-timeTech & engineering· Posted 21 Sept

Cybersecurity Platform Engineer

Ensign InfoSecurityFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

Ensign is looking for a Cybersecurity Platform Engineer to support vulnerability management solutions, both self-hosted and SaaS, within a client environment. The position is based at the client's office and involves operational, technical and integration work to keep the platform stable and performing well. It would suit someone with a few years of hands-on experience in Tenable VMS who enjoys troubleshooting and working directly with clients.

What you'll do

Support and manage the Tenable VMS platform
Handle service requests such as onboarding, offboarding, configurations, and creating or updating scan jobs and custom scan reports
Integrate the platform with external systems

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Develop and maintain operational documentation, including SOPs for patching, upgrades, asset onboarding and routine maintenance

Log and manage vendor support cases, coordinate troubleshooting sessions and drive them to resolution

Respond to technical enquiries about vulnerability remediation and analysis of scan reports and scan jobs

Take ownership of assigned incidents and service requests, ensuring they are resolved and closed on time

Provide Level 1 and Level 2 operational support, including triaging and escalating issues

Perform fault isolation, root cause analysis and implement corrective actions

Carry out patching, plug-in updates and other system maintenance activities

Ensure all work follows internal policies, client requirements and documentation standards

Be on standby after office hours

Good to know

Full-time role based at the client office
Standby duty after support hours is part of the operational requirements

Requirements

3–5 years of relevant experience deploying, operating and/or maintaining Tenable VMS solutions
Strong troubleshooting and analytical skills to diagnose and resolve complex platform issues
Ability to integrate systems with external platforms
Good understanding of security best practices and vulnerability management
Experience working with vendor support and managing escalation processes
Effective communication and stakeholder management skills, with clear updates to clients

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Ensign InfoSecurity

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Cybersecurity Platform Engineer

About the role

What you'll do

Good to know

Requirements

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