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个案管理执行员 · NTUC Health · Singapore | WorkJio

Jobs/Healthcare & care

本页由机器翻译，仅供参考。薪资、时间和地址按原文显示。如有出入，以英文原文为准。

全职医疗与护理· 发布于 9月30日

个案管理执行员

NTUC Health来自公司网站

薪资

公司未注明

工作时间

全职工作时间

地点

Singapore

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开始日期: 未注明
工作方式: 现场工作
经验要求: 需要一些经验

职位简介

这个职位是NTUC Health的非临床运营职位,向项目与服务经理汇报。你将负责三个职能支柱之一——护理与服务联络、项目与志愿者管理,或员工福祉与行政支持——并在不同组合之间轮换。这个职位适合有组织能力、以人为本,并且乐于支持年长者和他们家人的人。

你将做什么

协调住户的整个入住和出院流程,确保住户和家人获得顺畅和关爱的体验。
进行入住前辅导,设定期望,并帮助住户适应疗养院生活。
根据AIC资助框架处理政府财务援助申请。
与住户、近亲及医疗社工进行结构化的财务审查,评估财务状况并制定付款计划。
领导全机构服务质量的努力并管理反馈。
创建、发送并分析定期的住户和家庭满意度调查。
收集质量指标,汇编运营数据,并为SHQA和CCEA等奖项起草提交材料。
支持或领导经理指派的质量和运营改进项目。
帮助维护文件、工作流程合规,以及为MOH审计和执照准备就绪。
参与计划好的工作轮换,以建立跨职能技能并满足团队需求。

须知

你将向项目与服务经理汇报。
定期在不同组合之间进行工作轮换,以促进专业发展。

职位要求

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医疗管理、社会服务、工商管理、活动管理或相关领域的文凭或学位
出色的组织、人际交往和沟通能力
对与年长住户一起工作充满热情
适应力强,以客户为中心
渴望学习行政和运营职能
具有协作精神,能够独立开展项目并在跨职能团队中工作

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职位编号 2841·

NTUC Health

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