F&B Restaurant Manager - Estiatorio Milos

What you'll do

• Greet guests warmly and build lasting relationships with regulars, VIPs, hotel guests and corporate clients
• Guide guests through the menu, Greek wine selection and fish market offerings, making suitable recommendations
• Recognise returning guests and tailor their dining experience based on preferences and past visits
• Make regular table visits to check satisfaction and create memorable experiences
• Handle guest feedback and service recovery with professionalism, empathy and discretion
• Keep accurate guest profiles covering dietary needs, celebrations and special requests
• Support the General Manager and Assistant General Manager in overseeing daily restaurant operations
• Ensure opening, operating and closing procedures are followed consistently across all service areas
• Carry out operational walkthroughs to spot and fix service, maintenance, safety and cleanliness issues
• Uphold high standards of cleanliness, safety and presentation throughout the venue
• Monitor staffing levels and labour productivity to support operational efficiency
• Organise training sessions around Milos service steps and the Milos guest journey
• Help the General Manager build a culture of ownership, teamwork and accountability across departments
• Run regular coaching sessions, performance reviews and development conversations
• Promote a positive, inclusive and high-performance work environment
• Ensure Milos service sequences, brand standards and SOPs are followed consistently
• Drive continuous improvement through service observations, coaching and calibration with leadership
• Take an active part in daily briefings focused on guest experience, product knowledge and service priorities
• Oversee stock control for beverage, operating supplies, equipment and consumables
• Ensure accurate inventory counts and reconciliation procedures
• Keep operational equipment in excellent condition through regular inspection and preventive maintenance
• Coordinate with Engineering and Facilities teams on maintenance needs and capital replacements
• Ensure full compliance with Marina Bay Sands policies, food safety, liquor licensing, workplace safety and company procedures
• Conduct routine safety inspections and operational audits
• Investigate operational incidents and put preventive measures in place
• Ensure all employees are trained and compliant with health, safety and emergency response procedures
• Maintain operational readiness for internal and external audits
• Support Marina Bay Sands integrated resort events, VIP activations, festi