Full-timeF&B· Posted 23 Jun

F&B Supervisor (General Posting)

Marina Bay SandsApply on company site

Salary

Not stated by the company

When

Full-time hours

Where

CCDTBayfrontMarina Bay Sands, Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This supervisory role sits within the restaurant operations team at Marina Bay Sands, where you will help lead service staff and keep daily service running smoothly. It suits someone with solid food and beverage experience who is comfortable guiding a team of captains, service attendants, bartenders and hosts, and who can step up when management is not around.

What you'll do

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Support the management team in planning, coordinating and managing staff and services so the restaurant runs efficiently and service standards hold
Lead a team of captains, service attendants, bartenders and hosts
Provide visible leadership on the floor when management staff are absent
Work alongside staff in service and food preparation to cut wastage and lift productivity
Review operating results with the team and spot ways to improve performance
Make sure cashiering procedures follow accounting standards
Inspect table set-ups and check the restaurant is clean, neat and up to standard on a regular basis
Review the reservation book, pre-assign tables and follow up on special requests
Check that enough food menus and wine lists are available and in good condition for each meal period
Run pre-shift meetings with staff and share information relevant to the day's business
Take personal responsibility for resolving guest issues
Build a work environment that encourages teamwork, feedback, recognition, mutual respect and staff satisfaction
Watch guest reactions and check in often with service staff or captains to keep guests satisfied
Handle HR duties for the assigned department, including hiring, training and succession planning, and following company policy and legal requirements
Coordinate staff training as needed
Maintain guest profiles daily and act on them as required

Requirements

Certificate or Diploma plus extensive F&B experience
At least 2 years at supervisory level in a 5-star hotel or deluxe restaurant
Basic service and operational knowledge
Well-groomed, professional appearance
Willing and able to work shifts, weekends and public holidays
Able to perform under pressure

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F&B Supervisor (General Posting)

About the role

What you'll do

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Requirements

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