Full-timeF&B· Posted 1 Jun

F&B Supervisor - Ruby Lounge

Marina Bay SandsApply on company site

Salary

Not stated by the company

When

Full-time hours

Where

CCDTBayfrontMarina Bay Sands, Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This role supports the management team at Ruby Lounge, a restaurant within Marina Bay Sands, in keeping daily operations smooth and service standards high. You will lead a team of Captains, Service Attendants, Bartenders and Hosts, and step up as the on-floor leader when management is away. It suits someone with solid supervisory experience in a premium hotel or restaurant setting who enjoys coaching a team and handling guest needs.

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What you'll do

Help management plan, coordinate and run staffing and services so the restaurant operates efficiently and service standards hold
Lead the floor team of Captains, Service Attendants, Bartenders and Hosts
Provide visible leadership when management staff are not present
Work alongside staff on service and food preparation to cut wastage and lift productivity
Go through operating results with the team and spot ways to improve performance
Check that cashiering follows accounting standards
Inspect table set-ups and keep the restaurant clean, neat and up to standards
Review the reservation book, pre-assign tables and follow up on special requests
Check that enough food menus and wine lists are on hand and in good condition for each meal period
Run pre-shift briefings and share information relevant to the day's business
Personally resolve guest issues
Build a workplace that encourages teamwork, feedback, recognition, mutual respect and staff satisfaction
Watch guest reactions and check in often with service staff or captains to keep guests happy
Handle HR duties for the department, including hiring, training, succession planning, policy compliance and legal requirements
Coordinate staff training as needed
Keep guest profiles updated daily and act on them where needed

Requirements

Certificate or Diploma plus extensive F&B experience
At least 2 years in a supervisory role at a 5-star hotel or deluxe restaurant
Basic service and operational knowledge
Well-groomed, professional appearance
Willing and able to work shifts, weekends and public holidays
Able to perform under pressure

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F&B Supervisor - Ruby Lounge

About the role

What you'll do

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