Full-timeF&B· Posted 30 Jun

F&B Supervisor - Service Bars Gaming Floor

Marina Bay SandsApply on company site

Salary

Not stated by the company

When

Full-time hours

Where

CCDTBayfrontMarina Bay Sands, Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This role supports the management team at Marina Bay Sands, overseeing service bars on the gaming floor. You will lead a team of Captains, Service Attendants, Bartenders and Hosts to keep restaurant operations running smoothly and service standards high. It suits someone with supervisory experience in a luxury hotel or upscale restaurant who enjoys leading a team and handling guest issues.

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What you'll do

Help management plan, coordinate and manage staff and services so restaurant operations run efficiently and service standards are maintained
Lead a team of Captains, Service Attendants, Bartenders and Hosts
Provide strong leadership presence when management staff are absent
Work with staff on service and food preparation to reduce wastage and improve productivity and efficiency
Review operating results with the team and identify ways to improve performance
Monitor cashiering procedures to ensure they comply with accounting standards
Inspect table set-ups and check the restaurant environment for cleanliness and neatness, ensuring regular compliance with standards
Review the reservation book, pre-assign designated tables and follow up on special requests
Check that the specified amount of food menus and wine lists are available and in good condition for each meal period
Ensure pre-shift meetings with staff are carried out and review all information relevant to the day's business
Take personal responsibility for resolving guest issues
Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and staff satisfaction
Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction
Manage HR responsibilities for assigned departments, including quality hiring, training and succession planning processes that reflect the company's diversity commitment, and compliance with company policies and legal requirements
Coordinate training of all staff as required
Maintain guest profiles daily and take appropriate actions as necessary

Requirements

Certificate or Diploma and extensive F&B experience
At least 2 years' experience at a supervisory level in a 5-star hotel or a deluxe restaurant
Basic service and operational knowledge
Well-groomed, professional appearance
Willing and able to work shifts, weekends and public holidays
Able to perform under pressure

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F&B Supervisor - Service Bars Gaming Floor

About the role

What you'll do

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